Nature-Powered Skincare. Crafted in Melbourne.
Small-batch formulations, ethical sourcing, uncompromising quality.
Our Story
Founded amid the creative streets of Fitzroy, Willow Creek Botanicals fuses age-old herbal traditions with modern cosmetic science. We began as a weekend hobby in a tiny kitchen and have grown into a GMP-certified laboratory recognised across Australia for integrity and ingenuity.
Every batch leaves our facility only after comprehensive stability, microbiological and sensory testing—ensuring the texture, aroma and efficacy surpass your expectations.
We hold ISO 22716 certification, are PETA-approved cruelty-free, and continually invest in cleaner energy and smarter packaging so every product tells a story of respect—both for skin and for planet.
Years Expertise
Custom SKUs
Reorder Rate
Our Services
Custom Product Development
From concept to shelf-ready formulations, we manage ingredient research, stability protocols and preservative efficacy tests so your launch is science-backed and compliant.
Private Label Manufacturing
Low minimums of 250 units per SKU let emerging brands enter the market confidently without overcommitting to stock.
Natural Ingredient Sourcing
We maintain a global network of COSMOS-approved farms and extraction partners, giving you traceable botanicals and innovative actives.
Eco-Friendly Packaging
Choose refillable glass, PCR plastic or compostable tubes—each accompanied by a lifecycle report to help quantify environmental impact.
Quality Assurance Testing
Our in-house lab performs microbial, heavy metal and allergen screening, ensuring every batch meets the strictest regional standards.
Regulatory Compliance
From TGA to EU CPNP notifications, we prepare safety assessments, PIF dossiers and export documents, eliminating bureaucratic headaches.
Our Process
- 1. Discovery & Brief: Define target market, texture, actives and sensorial goals.
- 2. Prototype Lab Batch: 0.5 kg bench samples shipped within 10 business days.
- 3. Iterative Refinement: Up to three revisions guided by feedback and consumer testing.
- 4. Stability & Challenge Tests: 40 °C, UV and freeze-thaw cycles plus preservative efficacy testing.
- 5. Scale-Up Production: From 20 L pilot to 500 L full batches using vacuum homogenisers.
- 6. Packaging & QA Release: Inline fill-weight sensors, batch coding and Certificate of Analysis with every shipment.
Sustainability at Heart
Carbon Neutral Operations
Powered by rooftop solar and fully offset through Greenfleet Australia, our facility avoided 3.4 t CO₂e in 2023.
Upcycled Botanicals
We repurpose food-grade waste streams—coffee seed oil from Melbourne cafés and apple pomace extract from Yarra Valley orchards.
Rainwater Recovery
Capturing 120,000 L of rainwater annually for non-potable cleaning and cooling, conserving municipal supplies.
Certifications: COSMOS Natural (pending) • PETA Cruelty-Free • Australian Packaging Covenant
Technology & Quality Assurance
Laboratory Infrastructure
- Vacuum planetary mixers (IKA)
- In-line high-shear homogenisers (Silverson)
- HPLC & FTIR for active assay
Digital Traceability
- BatchPro LIMS with QR code tracking
- Real-time inventory dashboards
- Client portal for document downloads
Quality Assurance
- ISO 22716 certified SOPs
- Statistical process control
- Retained samples archived 36 months
What Our Clients Say
Willow Creek scaled our vegan skincare line flawlessly—90 % sell-through in the first month.
Their transparency during formulation gave our pharmacists full confidence in the final serum.
From ingredient sourcing to regulatory dossiers, their team handled everything—letting us focus on marketing.
Our CBD balm passed EU safety assessment on the first submission thanks to their meticulous QA.
The refill program they designed cut our packaging costs by 27 % and thrilled our eco-conscious customers.
Our Team
Amelia Hart
Founder & Cosmetic Chemist
With an MSc in Cosmetic Science and a decade at L’Oréal R&D, Amelia leads formulation strategy and ingredient innovation.
Ethan Clarke
Head of Production
Ethan has optimised GMP manufacturing for 10 years and implemented lean processes that reduced facility waste by 18 %.
Micro-Batch Gallery
Contact Us
Let's Create Something Extraordinary
Address: 48 Gum Tree Lane, Level 2, Fitzroy, VIC 3065, Australia
Phone: +61 3 9123 4567
Email: info@
Business Hours: Mon–Fri 9:00-17:00 AEST
